Track Your Order

Where's my order?

Once your order has been fulfilled, you'll receive a shipping confirmation email from us with everything you need to follow your parcel's journey.

Option 1 — Check your confirmation email

Look for an email with the subject line "Your order is on its way" from The Pantry Co. It contains a Track Order link — tap it to see live tracking updates directly from our courier.

Option 2 — Log in to your account

  1. Go to My Account and sign in.
  2. Open Orders and find the order you'd like to track.
  3. Tap View order details, then tap the tracking link shown under your fulfilment details.

Need help?

If your tracking link isn't working, your order was placed very recently (allow 1–2 business days for fulfilment), or you have any other questions, please get in touch with us and we'll be happy to help.